Remote management and mobile applications
Mobile applications that let your customers monitor and control their equipment remotely.
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Does this sound familiar?
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Current remote management is cumbersome
Remote device control is slow, difficult to use or tied to a single supplier’s closed system.
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Customers expect an app
Competitors already have remote-control apps, and your customers are asking for one too.
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A new remotely controlled product
The device needs an iPhone and Android app, server-side systems and administration tools.
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Usage information is missing
You cannot see how or how much your devices are used. Usage statistics and analytics would support maintenance, sales and product development.
What we build
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Device status, commands and fault notifications
Users monitor device status almost in real time and control it directly from the app.
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iPhone and Android app
The same codebase for both platforms shortens development time and simplifies maintenance.
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Backend and administration tools
User and device management, usage statistics and analytics, integrations and maintenance tools.
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Collaboration with equipment suppliers
We design and build the solution with your equipment and component suppliers, from the control unit to the application.
How remote management works
We build the apps, backend and administration tools with your equipment and component suppliers. Information and commands travel in both directions.
- Device The control unit sends its status over the internet using the lightweight MQTT protocol.
- Backend Transfers information and commands in both directions in real time.
- Mobile app The user sees the device status and receives fault notifications.
- Control The command travels directly from the app to the device.
Selected work
Safire Lämmitin – remote management system
A modern IoT system and a new mobile app for remote heater control.
Results
- Control the heater from the app without text messages
- New mobile app for iOS and Android devices
- Device status reaches the app almost in real time
- The connection is included in the module; users do not need their own SIM card
Collaboration with Andreas at Smartbutlers has been exceptionally smooth. We particularly appreciate the ability to explain technical matters clearly to those of us who are unfamiliar with software development.
Other software services
Sales agent
Leads, contacts and tracking
Product and order management
Configurators, product registers and price lists
Business digitalisation
Software for delivering your services
How can we help?
Want to modernise your product’s remote management or build a new remote-control app? Request a free meeting to discuss your situation.
Free meeting
- We review your current situation and goals
- We suggest a practical first step
- No obligation
